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  4. Why the notification function of TEAM+ is not working?

Why the notification function of TEAM+ is not working?

  1. Please go to the instruction below first:
  1. Ask your TEAM+ Managers to check the Firewall settings.
  • Push Notification Setting for iOS system:

gateway.push.apple.com port 2195

feedback.push.apple.com port 2196

  • Push Notification Setting for Android system:

android.googleapis.com port 443

  1. The issue could be caused by the Path/File Access Error.

Please make sure that the file “apns-teamplus.p12” is stored in the folder “Teamplus_WebSite

※ If the instruction above cannot solve the issue, please contact our Customer Service team to help you sort it out.

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