Installation and Login

Please go to TEAM+ WEB to manage your password. Follow the steps below to change your password. Click the Gear Wheel icon in the top right corner. Select Settings. You’ll be taken to Personal Settings. Click Change Password in the...

You can access TEAM+ through the following three methods： Use the browser in your computer to go to TEAM+ WEB. Install TEAM+ Messenger on your computer. Install TEAM+ APP on your mobile devices (smartphones and tablets).

Yes, company employees can access and use TEAM+ on their own devices through the following methods： Computer：Use the browser to go to TEAM+ Website or install TEAM+ Messenger on the computer. Smartphones & Tablets：Install TEAM+ APP. And for Private Cloud...

Please check the TEAM+ version currently used in your company before installing TEAM+ APP on your mobile devices： For Private Cloud version and Lifetime Free programs, please install TEAM+ Pro. For Cloud (Trial) version, please install TEAM+. Instruction Go to...

Currently, TEAM+ is only available on iOS and Android devices. We kindly ask the Windows Phone users to use TEAM+ WEB instead. Please go to TEAM+ WEB via your device browser.

Yes, you use the browser to go to TEAM+ WEB, or install the TEAM+ Messenger for iOS. If you are a TEAM+ Cloud user, please click the following link to download TEAM+ Cloud Messenger.

If you are team+ Private Cloud user, please contact the IT or MIS specialists of your company to perform the installation. If you are team+ Cloud (Trial) user, please click here to go to the download page, and select to download...

Your account needs to be verified first before using team+ Cloud. Note：If you are using Private Cloud version, please follow the Login instruction from your company. Method 1：You can check the Trash section in your email box first. From time...

Teamplus Code is designed only for team+ Private Cloud program companies. The code setting requests are sent by the IT or MIS specialists of your companies. If you forget your Teamplus Code, please consult your Company Admin.

We kindly ask you to check first if it is one of the following two possible causes： Is your Internet connection working normally? Do you enter the correct Account and Password? If your problem is not one of them, please...

If you are the user of Cloud (Trial) version： Click (Tap) Forgot password in the Log-in page. Enter your Email address. Click (Tap) OK and the system will send out the link for your password reset to your Email box....

In TEAM+ Private Cloud version, the users’ accounts are set by the Company Admins. Thus, please consult your Company Admin if you want to make any change to your account. In TEAM+ Cloud (Trial) version, the users’ accounts are the...

You can log in to TEAM+ WEB, Messenger and App at the same time, enabling you to switch between different devices, making it more convenient for you to communicate at work. However, for the concern of information leak due to...

TEAM+ is mainly designed for business communications. For Private Cloud version, the company can manage the account settings based on its own need. In Cloud (Trial) version, you can only use the email address of your business domain to sign...

Since Android system is used by several mobile device brands, the device settings like Battery (Battery Saver Mode), Disturb, Blacklist and Whitelist etc. as well as the notification filter mechanism would differ from device to device. As a result, some...

TEAM+ FAQ includes instructions for both Free Trial and Premium (Paid) features. If your screens (like the Logo, Functions and Features etc.) are different from the instructions, it could be that the TEAM+ version of your company is a Customized...

On TEAM+ Pro App Login Page, you will be asked to enter your Company code to login. Besides that method, you can as well use the following two login methods － Scanning QR Code or Choose QR Code. As the...

Yes, you can use the browser to go to TEAM+ WEB, or install TEAM+ Messenger (for iOS). If you are TEAM+ Cloud (Trial) user, please click the following link to download TEAM+ Cloud Messenger.