External Member Management

When the company members send out invites to someone outside the company, the company administrator can view the Invite History of that external member, where all the important progresses and related company members are displayed, including the time when they...

Click Administration in the left bar. Select Manage External Member in the overflow menu. Click Account in the tab bar. You will be taken to List of External Members. All the external members that have been invited by your company...

Before an external member can join a team or a group chat in your company, he/ she needs to be invited from TEAM+ by the company members. In Manage External Member, you will be able to check the Invite History...

By removing the account of an external member, he/she will at the same time be removed from every team and group chat room he/she has joined. Follow the steps to remove a member’s account： Click Administration in the left bar....

Click Administration in the left bar. Select Manage External Member in the overflow menu. In the Settings tab, you can decide whether to turn on the feature or not by selecting Enable or Disable. － Enable：When the feature is enabled,...

The first step is always important － Upload your Company Logo to get off to a good start！ Other Important Features： “【External Membership Management】How do I know who are the external members we are working with?“ “【External Membership Management】How to know...

After the external members receive the invitations from your company and log in to Key Message APP, all the companies they are in cooperation with will be displayed on their Home page, including your set Company Name and Logo.  

By default, every external member account has the Permission to “Post”, which means that every of them can publish posts and chat with others. However, if the Permission of an account is changed to “View”, then the member will no...

The Number in the team column shows how many teams have sent invitations to the external member. You can click the number to view the Team Names, Inviters, Reviewers and the Join / Exit Time of the external member. The...

If you want to change your Company Name, please submit a request to the sales who’s at your service. If you want to change your Company Logo, please follow the steps below： Hover over Administration in the left bar. Select...

Your TEAM+ Admins can Whitelist certain members, allowing them to create Teams or Chat Rooms where external member invites are available. ※ Please be noted that once a Team is created, the setting of Invite External Member can no longer...